If you are dual booting your ubuntu operating system with Windows 8, you might have come across this situation where your hard disk is not accessible in Ubuntu with an error message
Error mounting /dev/sda3 at /media/pavankumars/New Volume1: Command-line `mount -t “ntfs” -o “uhelper=udisks2,nodev,nosuid,
uid=1000,gid=1000,dmask=0077,fmask=0177″ “/dev/sda3” “/media/pavankumars/New Volume1″‘ exited with non-zero exit status 14: The disk contains an unclean file system (0, 0).
Metadata kept in Windows cache, refused to mount.
Failed to mount ‘/dev/sda3’: Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the ‘ro’ mount option.
As the error message says, the reason for this is windows did not shut down fully and the problem will be resolved once we shut down windows operating system fully.
I got this particular error message from very long time but now this became a very known issue to every one with windows 8. The reason being Windows 8 introduced new type of Shutdown called Hybrid Shutdown, which helps windows operating system to boot faster which is very similar to the way we use to hibernate earlier. So, even if you shutdown your Windows 8 operating system it is not the complete shutdown and hence the error message appears in linux operating system’s when you try to access the NTFS partitions.
There are two options for you to access the NTFS partition at this point of time.
1) As per error message mount NTFS partition with read only option or
2) Properly shutting down the Windows 8 Operating System.
By using the first option we can only read the data but cannot write the data into the partition. So, the best option for us is to shut Windows properly.
The most simplest way to achieve proper shut down is to use the restart option of Windows 8, which will not use Hybrid mode.
If you really want to shutdown your PC. Just open the run box and type the below command, which shuts down properly
shutdown /s /t 0
Alternatively, you can chose to disable the Hybrid Shutdown feature by un checking the “Turn on fast Start up” option available at Power Configurations.
To access this setting type
powercfg.cpl
and click on “chose what the power buttons do”, which will bring up the following window where you need to un check the “Fast Start up” option.
This should resolve the issue.
thank you, problem solved!